Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Thank you for supporting my small business! Every order is handmade with care, and I strive to ensure a smooth and transparent shipping process. Please read the section details below before placing your order:
Shipping Details
Processing Time
Because all items are custom-made, please allow 5–10 business days for processing before your order ships. Processing time may vary depending on order volume, product type, or design complexity.
If you need your order sooner, please contact me prior to purchase to see if a rush option is available.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on the weight and destination of your order.
Estimated delivery times (after processing):
- US Domestic: 3–7 business days
- International: 7–21 business days (varies by location)
Please note that these are estimates and delivery times may be delayed due to postal service issues beyond my control.
Tracking Information
You will receive a shipping confirmation email with a tracking number once your order has shipped. Please allow up to 48 hours for the tracking to update.
Customs, Duties, & International Orders
For international orders, buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Shipping Address
Please ensure your shipping address is correct at checkout. I am not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Once your package is in the hands of the carrier, I am not responsible for lost, stolen, or delayed packages. If your tracking shows "delivered" but you haven't received your item, please check with your local post office or neighbors.
Returns & Exchanges
Due to the custom nature of my products, all sales are final. I do not accept returns, refunds, or exchanges unless your item arrives damaged or defective. Please contact me within 3 days of delivery with photos if there is an issue.
If you have any questions about shipping or your order status, feel free to reach out via contact form or email: riverapaperstudio@gmail.com
Thank you again for your support and for shopping small!
